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New Problem

Trista
Level 3

Now I cannot access any companies in the software.  I have uninstalled and reinstalled EasyAcct.  I have restarted my computer numerous times.  I am out of ideas.

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3 Comments 3
nickeypoo72
Level 7

What has worked for us is to install the 2024/2025 version from the "Download CD image" link .  Once we did that, we restored all of the backups.  Right before I had installed the 2025/2026 version, I had backed up every company we had.  We did open some companies in the new version and did a couple of payrolls. So, when I restored the backup files, we did have some rework to do - but it was only a couple of days and a few clients, so nothing too major or time consuming.  We also copied the 26Tax table folder from the new version before we uninstalled it and then pasted it on the old version Easyw file so we had tax tables to work with for 2026 payroll.

Once you open a company in the new version though, you cannot reopen it in the old version - thus why it's important to do back ups at regular intervals. I've learned that the very hard way last year unfortunately.

I am running the 2025/2026 version on a laptop but haven't done the most recent update - what is it like 2.03?  I'm still on 2.02.  I only have it on there for a guinea pig copy of an account to see what works and what doesn't.  Mostly things don't work on it.  😞  

 

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Kathi_at_Intuit
Moderator
Moderator

Thank you for the continued feedback.
We have been reviewing all posts and threads regarding the 2025–2026 program to ensure feedback has been reviewed and all concerns captured.
Upcoming update post:
We will be publishing an outlining of what today’s update addresses. That post will serve as the central location for the latest information related to this release, and we will return to this thread to share the link once it is available.
Please centralize feedback:
Once the update post is live, we ask that you share what is working and what is not working directly on that post. Centralizing feedback will help ensure all concerns are captured as efficiently as possible.
Important note:
Today’s update will not resolve all outstanding issues, but it does move us one step closer.
We understand this has been a difficult and frustrating rollout, and we recognize the disruption this has caused. We appreciate your patience and the time you’ve taken to share your feedback. Please watch for the update post for the most current information. 

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Kathi_at_Intuit
Moderator
Moderator
Here is the link to the EasyACCT Release post: https://accountants.intuit.com/community/easyacct-discussions/discussion/easyacct-release-2025-2-04-...
**Say "Thanks" by clicking the thumb icon in a post
**Click "Mark as Best Answer " to mark the post that answers your question.
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