I was setting up users ID's and Passwords in EasyAcct. Now I cannot get into EasyAcct because it doesn't recognize any user ID. Anyone know how to get around this problem?

[milldawg]

I don't exactly understand where you are having the problem, have you setup the login information on the intuit website and sent the email to the users that allows them to setup their account and then it is not letting you login? Or are you saying you have done all that and it is not letting you login?

[The1CPA]

I downloaded the software as I do every year.   We use a peer-to-peer network with my work station acting as the server so we download the software on to all the other desktops and map them to my server drive.  The difference this year is that we have to log in on each desktop, but with my log in credentials.  That has been annoying because I get the text message with the code on my phone and have to give it to the others so they can gain access.  

I was trying to find a way around this so I set up users with ID's and PW's for each of the other employees, including myself hoping that each user could be assigned their own id and pw and get the text on their phone.  

I try logging in this morning and after I get into EasyAcct, it asks for User ID and PW.  None of the ID's and PW's I set up previously will allow access.  Tech support is off today and I can't find a solution online.

[milldawg]

 Sounds like the way I run my firm also, the first thing I did was to login to my main account where I renew my software and setup the employee login information there. It sent a link for them to setup their login information and phone number. I also setup another account for me to login with an easy password so I didn't have to use the 16 digit login every time. We have not had a problem since doing that.