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Anyone experiencing error free updates?

nickeypoo72
Level 7

Just curious if anyone who is using the new updated version is NOT having any issues?  I'm always leery of doing the updates as soon as they roll out as there are usually always bugs.  Being in a time sensitive industry, I can't wait days or weeks (or months as sometimes has been the case) to use a version of the program that doesn't work correctly.  So, if enough users can convince me that it's worth updating, I may just move on and do so.  Otherwise, I'll still to the version that's working for us at the moment.

Thank you!!!

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8 Comments 8
paygenius
Level 2

We are in the same position here. I am checking daily for results as I don't want to have more issues at the end of the year. 

IRonMaN
Level 15

"I'm always leery of doing the updates as soon as they roll out as there are usually always bugs."

Someone has been using Intuit products for awhile 😀


Slava Ukraini!
The1CPA
Level 2

I've been using this product for 30 years and I'm still hesitant to update.  I use the accounts receivable module to generate invoices each month.  Automatic invoices are created the first day of each month.  Currently, it did not generate my December invoices.

nickeypoo72
Level 7

Since 1994!!! 

nickeypoo72
Level 7

I think I replied to wrong comment earlier.  But yes, since 1994!  It's a solid program - just wish the updates could just be as solid as the foundation it's built on!

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suetax
Level 2

I would wait on doing the update. There are errors in accounts payable, payroll and the bank reconciliation. I have called and told them about the accounts payable error and was told they were working on it and the best way around it would be to go back to the old version and they would send an email when it was fixed. We chose to stay on the new version since it was posting to the general ledger. I found the payroll and bank reconciliation errors after I called so I'm going to call again regarding those errors.

JRC
Level 8

I am also waiting patiently for the updates. I can't afford the downtime to repair any errors created by intuit.

Hope it's fixed prior to my first payroll of 2026.

 

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TAdams14
New Member

Do NOT do the update until you absolutely have to! We are having so many issues. One being the slowness of the software. It takes 1-5 full minutes and sometimes more just to close out of the write up screen or to print a report, etc. Also, the bank reconciliation module has issues. When you import payroll it pulls in all checks (even if some were direct deposit) and labels them all as one employee. It is a mess and very frustrating! I sure hope a fix comes out soon. 

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