I am actually responding to all the messages I just read and really trying to figure out what's happening. Usually, I do post any messages but I was on the phone twice yesterday with support people trying to guide me through all these issues.  Did they not know that there were all these problems?  If they had just responded correctly that they were having issues with the program, I would have understood. But instead my whole day was consumed with trying to figure stuff out thinking it was my computer, system, etc.  I do give Intuit credit as over the years as I believe their service and product to be very good. And I do think they deserve some sort of slack. However, this kinda takes it to a differenct level as the price of the product has increased dramatically since I started using it a long time ago.   I have so many issues now, I can't even begin to address.  What's more disconcerting, is my client's are up in arms at me and they don't care about Intuit reasons.   I guess my question would be, Did they not test this before release?   I know everyone had to pay by October, but really putting out a problem with these issues is sort of alarming.  I actually called Intuit on New Year's eve to help me load the program as I had problems last year.  I also tried to load the program mid December and that was a nightmare as I ended up losing client data that I had to rebuild. They loaded it for me again knowing there were issues?  I did not know others were having issues until I searched this site just this morning. In ending, I am agreeing with the post somewhere that stated that they should be on a 24/7 plan to aleviate as soon as possible.  Afterall, myself and others are in on Saturday trying to figure things out.  And I am actually looking at software alternatives as we speak not because I don't love Easy Acct, but because I need to keep my clients.  Come Monday, I have to have a solution for all of them.   Telling them that Intuit will be back on Monday working on it and will let me know by email when things get solved I don't believe will get me far.