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1099 and W-2 E-File with Information Systems

I've called support and get conflicting information.  When e-filing 1099's in information systems, do the transmission files go directly to IRS?  Or do we have to log-in to the FIRE system to actually transmit them?  Same question for W-2's.  Do the files go directly to SSA, or do we have to log-in to the BOS site to transmit them?

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ITAS010623
Level 2

You have to manually upload the Transmission File to BSO.

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dkpcpa
Level 3

Manually go to the FIRE system to transmit the file.  

Two out of three customer support reps say it is transmitted automatically through information systems.  Thus my confusion.

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dkpcpa
Level 3
ITAS010623
Level 2

You have to manually upload the Transmission File to BSO.

JRC
Level 8

The Two out of Three reps are wrong then.

the Information Return System creates the Formatted Files which you then need to upload to the Fire service and/or BSO service as well as to the states, and cross your fingers.