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    How do you open a client file that can't be open?

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    How do you open a client file that can't be open?

    BLJ-91

    How do you open a client file that can't be open?

    Submitted by on ‎07-28-2020 09:32 AM
     
    Status: New
    Vote now if this is a good idea
    4 Comments
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎07-28-2020 09:59 AM
    ‎07-28-2020 09:59 AM

    Which software are you using? 

    Is it all files or just that one?

    What message do you get when you attempt to open the file? 

     

    abctax55
    Level 15
    ‎07-28-2020 10:00 AM
    ‎07-28-2020 10:00 AM

    And what software might you be using?

    That would go a long way in helping us volunteers try to troubleshoot, as well as a few more details on what is happening (or not) when you try to open the file.

     

    abctax55
    Level 15
    ‎07-28-2020 10:35 AM
    ‎07-28-2020 10:35 AM

    Jinx... ya' beat me.  Barely 😂

    IRonMaN
    Level 15
    ‎07-28-2020 11:06 AM
    ‎07-28-2020 11:06 AM

    You two should compare notes some time to see what the other one is doing since one has trouble opening and one has trouble closing 😀

    https://proconnect.intuit.com/community/lacerte-tax-discussions/discussion/how-to-clos-this-window/0...

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