Intuit HelpIntuit
Resolving slow performance issues in Lacerte
by Intuit• Updated 3 months ago
Lacerte is slow on some workstations and gets slower throughout the day. How do you fix this performance issue?
Understanding and resolving the performance issue
This usually happens after you upgrade or change your workstation's network server.
Before you start:
- This article references default installation paths and uses YY to reference the tax year in 20YY format. C: will always indicate the local drive and X: will always indicate the network drive.
To resolve the issue:
- Select Start, then File Explorer.
- Enter the file path C:\Lacerte\YYtax\OPTIONYY.
- Scroll to and right-click the PROFXO.PO file.
- Select Rename.
- Change the name of the file to PROFXO.OLD and hit enter.
- Restart the Lacerte program.
Sign in now for personalized help
Ask questions, get answers, and join our large community of Intuit Accountants users.
More like this
- How to resolve slow performance issues in Lacerteby Intuit•5•Updated July 01, 2024
- Troubleshooting slowness or connection issues in Rightworksby Intuit•6•Updated 1 year ago
- Running Document Management System database repair utility DBRepairby Intuit•5•Updated March 11, 2024
- Bitdefender is blocking or quarantining data01a.idx from the DMS Databaseby Intuit•Updated December 11, 2023