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Understanding why installing DMS triggers a Self-Registration Error

by Intuit Document Management System Updated 6 months ago

This article explains why the following error may be triggered during the installation, reinstallation, or removal of DMS on a 32-bit operating system:

"The following files did not self-register or unregister:

  • C:\Program Files\Intuit\DMS\PrntDrvrcdintf64.dll is not a valid Win32 application.

The error is triggered when the installer tries to register the 64-bit version of the print driver on a 32-bit system or the reverse, registering the 32-bit driver on a 64-bit system.

You can disregard the message by selecting OK to close the error, as it won't impact the functionality of the print driver.

Workflow Add-On Document Management System

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