![ProConnect Help](https://uxfabric.intuitcdn.net/web-app/sh-exp-pcg-app-experience/pcg_ohh_icon.2bb472dd.png)
How to resolve DMS PDF printer error
by Intuit• Updated 10 months ago
This article explains what to do if, when attempting to print to DMS or opening the DMS program, triggers the following error:
"The DMS PDF Printer is not correctly installed. You will still be able to use DMS, but you will not be able to print to DMS from other programs. Verify that you have rights to install printers and run DMS Setup again."
- Close the error and DMS.
- Make sure your user login has rights to install printers (may have to login as Admin).
- Browse to the folder C:\Program Files (x86)\IntuitDMS
- Go to the Intuit\DMS\DMSSetup file or DMSSetup.exe file and double-click.
- In the InstallShield Wizard window, select Repair.
- Click Finish when completed.
- Open DMS and print to it again.
Sign in now for personalized help
Ask questions, get answers, and join our large community of Intuit Accountants users.
More like this
- Resolving PDF printing issues when printing from Lacerte to DMSby Intuit•4•Updated December 14, 2023
- Resolving PDF viewer problems in Document Management Systemby Intuit•5•Updated July 02, 2024
- How to remove and reinstall PDF printer drivers for Lacerte and DMSby Intuit•15•Updated November 28, 2023
- Resolving scanning issues in Document Management Systemby Intuit•1•Updated July 15, 2024
- Troubleshooting when DMS won't open the Scan Documents windowby Intuit•2•Updated October 13, 2023