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Resolving error 3-28 when licensing ProSeries
by Intuit•2• Updated 1 month ago
This article will help you solve for the following error message:
- We were unable to locate your customer number and ZIP code in our database. Please verify that the customer number and ZIP code are correct and then try again. Error Code 3-28
- If you are receiving this error in ProSeries 2006-2018, see the steps on unlocking prior year ProSeries instead.
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