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ProSeries Professional Network Utility for Mapped Drives

by Intuit•1• Updated 2 months ago

The utility in this article is intended to assist with ProSeries Professional network installations. The Microsoft Windows User Account Control may interfere with the computer's ability to access the mapped network drive when attempting to update ProSeries. This can cause several issues with installing, using, or updating ProSeries, such as updates freezing or hanging.

Option 1 - Run the Mapped Drive tool from ProSeries Tool Hub

Step 2: Using the tool in the ProSeries Tool Hub

  1. Open the ProSeries Tool Hub.
  2. Select Network Issues on the left.
  3. Select Mapped Drive Tool.
    Screenshot of which button to select
  4. Follow the on-screen instructions to run the tool.

To force Windows to make network drives available to all users:

  1. Close ProSeries.
  2. Press [Windows key] + R to open the Run box.
  3. Enter REGEDIT and select OK.
  4. In the pane to the left, browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System.
  5. In the pane to the right, right-click in a blank area.
  6. Choose New.
  7. Select DWORD Value.
  8. Name it EnableLinkedConnections and hit Enter.
  9. Double-click to open the newly added key.
  10. Set the Value to 1, then select OK.
  11. Close the Registry Editor and restart the computer.
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