Steps to complete before your Intuit Hosting onboarding appointment

1. From the welcome email, select Activate Your Account (or from your appointment confirmation email, select the "Click here to activate your account" link).
   
   • This email is sent by Rightworks within one business day of your order. If you cannot find it, check your spam or junk folder and if you have security for your emails be sure it's set to allow emails from @rightworks.com and @intuit.com.
2. You will be prompted to create a Rightworks password. The minimum requirements will be listed.

1. Login to the Rightworks AppHub with your email address and your newly created password.
2. From the Create Your Profile screen, enter the Country Code, Area Code, Phone Number (without dashes).
3. Enter a 4-digit number of your choice in the Create a Support PIN field.
4. Select Create Profile.
   
5. The Step 1 Welcome screen shows the package(s) available. Select Next.
   
6. The Step 2 Add Licenses screen is to add existing QuickBooks licenses for users who will have QuickBooks in the environment.
   • Licenses can be entered later if needed.
   • In addition to license(s), an add-on would be required for users with an Intuit Lacerte/ProSeries Tax package to be able to install Quickbooks in the environment.
   • Select Next when done.
     
7. The Step 3 Setup Owner screen allows the Account Owner to assign themselves one of the pre-purchased packages.
   • Select the Intuit Lacerte/ProSeries Tax blue box to highlight it, assigning one of the packages to yourself, then scroll down and select Next.
     

The Step 4 Add Users & Assign Packages screen lets you add other users. You'll be able to get to a similar screen where you can add users later by signing into the Rightworks AppHub, going to the Admin Console, and selecting the Users tab.

1. Select Add User.
2. If there won't be any additional users, select Next, then skip down.
   • Select a role for the new user from the Role dropdown.
     • User (catalog) lets users install apps for themselves.
     • User (no catalog) does not let users install apps for themselves.
     • Account Admin is similar to the Account Owner role. These users can add/remove users, assign/unassign packages and add-ons, send password reset emails to users, and install apps for themselves and other users.
   • Enter the new user's First Name, Last Name, and Email Address (the email address entered cannot already be in use in Rightworks).
     
   • Select Next.
3. Select the Intuit Lacerte/ProSeries Tax blue box to highlight it, assigning one of the packages to the new user (unless you want the user to only have access to the Rightworks My Account portal), then scroll down and select Next.
4. Make sure the new user's information is correct on the Add User - Review Details pop-up screen then select Add User.
5. Once any desired users have been added select Next.
6. The Step 5 Finished screen is a recap. Select Continue to My Account.