Intuit HelpIntuit
How to resolve Form 990 e-file transmission error in ProConnect Tax
by Intuit• Updated 2 months ago
This article will help resolve the following e-file transmission error, when customers are attempting to e-file a 900 return. When this error occurs, there's typically a state on the return.
- There should be either a payment amount or refund amount extended attribute, but not both. Please verify that your application program is up-to-date. Problem occurred transmitting e-file data.
To clear the e-file transmission error:
- Create a copy of the return.
- On the original, go to Profile.
- Delete the state from the return.
- E-file the federal.
- Add the state back.
- If the state is California, you can try e-filing CA by itself.
- After making sure the state return is correct, after adding it back, print the state return, and mail it to the respective agency.
Sign in now for personalized help
Ask questions, get answers, and join our large community of Intuit Accountants users.
More like this
- How to activate and e-file the NJ CBT-1065 in ProSeriesby Intuit•9•Updated August 07, 2024
- How to resolve a Duplicate SSN error in ProSeriesby Intuit•91•Updated December 06, 2023
- Resolving 601ERRV errors received during electronic filing in ProSeriesby Intuit•3•Updated August 13, 2024
- Understanding Form 114 e-file transmission failures in ProConnect Taxby Intuit•Updated September 04, 2024