System file path doesn't save changes or access denied error changing NetDir.wY in Lacerte
by Intuit• Updated 3 months ago
Before you start:
When changing the system file path in Lacerte, one of the following things happens:
- The program closes and reopens, but the system file path hasn't changed.
- When changing the path in the NetDir.wY file, an Access Denied error message appears.
There are a few possible solutions to these issues.
Follow these steps to set the appropriate permissions to the Lacerte folder:
- Close Lacerte.
- Browse to the Lacerte folder using the Windows search box in the taskbar.
- For example, C:\Lacerte.
- Right-click on the YYTax folder of the affected year and select Properties.
- Go to the Security tab.
- Select Edit.
- Highlight the user in the list, or click Add to add a new user group called Everyone.
- Check the Allow box next to Full Control.
- Select OK, and then OK again.
- Open Lacerte.
- Try changing the system file path again.
- If these steps didn't resolve the issue, proceed with the next set of instructions.
Follow these steps to add the EnableLinkedConnections registry key:
- Close Lacerte.
- Press the Windows key+R to open the Run app.
- Type in REGEDIT and click OK to open the Registry Editor.
- Browse to the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System folder.
- Right-click in the right side pane, choose New and click DWORD Value.Â
- Name it EnableLinkedConnections and hit Enter.
- Open the new key, set the Value to 1, and then click OK.
- Close the Registry Editor and restart the computer.
- Open Lacerte.
- Try changing the system file path again.
- If these steps didn't resolve the issue, proceed with the next set of instructions.
Follow these steps to rename the tax folder and reinstall the program:
- Close Lacerte.
- Browse to the Lacerte folder using the Windows search box in the taskbar.
- For example, C:\Lacerte.
- Right click on the YYTax folder of the affected year and select Rename.
- Change the name of the folder to YYTax-old.
- Reinstall the program from the server by running the TaxSetup.exe located in the network folder.
- For example, Y:\Lacerte\YYTax\taxsetup.exe.
- Open Lacerte.
- Try changing the system file path again.