Flexible eSignature Knowledge-Based Authentication (KBA) for TY22 individual module in ProSeries

With the 2022 ProSeries program we have introduced Flexible eSignature Authentication.   

What is Flexible eSignature Authentication?

Flexible Authentication is when we have determined whether a taxpayer is a returning taxpayer for the accountant and then give the accountant the option to send the eSignature request with or without the Knowledge-Based Authentication (KBA) method.

How does the ProSeries TY22 program determine if the taxpayer is a returning client for the accountant?

When the eSignature Request wizard is started, the program will check back-end e-filing system for the CAN and primary taxpayers SSN.  If an Accepted TY21 return is found, the Authentication Method drop-down selection will be active in the TY22 ProSeries program so accountants can set the desired authentication method. The accountant can select None (No authentication method), Knowledge-Based KBA (KBA Authentication method), or Access Code.



If an Accepted TY21 tax return is NOT found for the taxpayer and CAN, the authentication method selection will default to Knowledge-Based Authentication (KBA) and drop-down menu will be disabled.  The eSignature request can still be sent to the taxpayer but the KBA authentication will be enforced for this return.

After installing the ProSeries 2022 updates, users will see a pop-up message when launching the eSignature request widget for the first time informing them of this authentication options for returning taxpayers. This pop will only appear once per user.