Action Required: Update to ProSeries required to Login

[IntuitEric]

The behind the scenes components of the ProSeries login experience have been updated. To avoid service interruption, please verify you have updated your ProSeries tax programs. 

Here are the minimum versions needed for ProSeries 2016 through 2022. The anticipated date is the date when the sign in screen will no longer function on that year. 

Tax year	Minimum version required	Anticipated date
TY16	wPro.2016.18.00.11	December 7, 2023
TY17	wPro.2017.28.00.13	December 12, 2023
TY18	wPro.2018.25.00.19	December 14, 2023
TY19	wPro.2019.17.00.11	December 18, 2023
TY20	wPro.2020.26.00.11	December 18, 2023
TY21	wPro.2021.27.00.11	December 20, 2023
TY22	wPro.2022.13.15	December 21, 2023

To check the version of your ProSeries software:

1. Launch the desired year of ProSeries
2. Select the Help menu
3. Then About ProSeries
4. Select the Version tab
5. Review the version number on the first line in the Version Details section.

Examples: 

In this example of ProSeries 2022, the version number 2022.14.12 is higher than the minimum version of 2022.13.15.  So this ProSeries 2022 program will be able to successfully login after 12/31/2023.

In this example of ProSeries 2021, the version number wPro.2021.28.00.12 is higher than the minimum version of wPro.2021.27.00.11.  So this ProSeries 2021 program will be able to successfully login after 12/31/2023.

After the anticipated date:

When attempting to open ProSeries without updates applied, the program will not launch and you'll see the following login screen: 
 

- or -

When installing a new instance of the program, a new login screen will be present:

To update your ProSeries software:

• See here for more info

[IntuitGabi · Accepted solution]

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