It is alarmingly too easy to accidentally e-file a tax return in ProConnect. The software should prevent tax returns from being efiled, until we have clearly acknowledged the taxpayer's efile authorization.
To make matters worse, in order to efile an extension - we are required to check both the efile a tax return and the efile extension in the Profile. This is just setting us up for failure, by making it even easier to accidentally efile an actual tax return instead of an extension. Efiling an extension, should not require me to give the go ahead to be able to efile the actual tax returns.
At the same time, while the software allows efiling of returns without acknowledging the taxpayers authorization; then we are required to dance dangerously close to this accident waiting to happen, while navigating to other functions like printing, initiating e-signing... since these functions are located in the file return menu, and when this menu is selected it defaults to efile return. In this same menu, Efiling a tax return looks very similar to efiling an extension, particularly when the client is only filing federal. Not a good combination for a tired tax preparer, trying to file extensions at the 11th hour.
I like this software, but this is too big of a control weakness. If this isn't corrected, I will have to switch software. Please fix this. A simple solution would be to require entering a date for the Form 8879, as expected by the IRS.
The software developers are obviously talented, they need to realize how dangerous a position they are putting us in, by making this one function too easy to do by accident, and the actual filing of the return should be the most important acknowledgement step for us.
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