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Why is ProConnect so awful right now that it will not load tax returns or allow me to file returns that I have ALREADY PREPAID FOR?! And will NOT answer the phone!!

toni2
Level 1
I have attempted to call their number a few times now and never have received an answer because I cannot get an actual person on the phone and have been disconnected or have ended the call because they will not connect me with anyone who can actually provide support.
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George4Tacks
Level 15
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