Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProConnect Hot Topics.
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProConnect Hot Topics.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProConnect Tax
- :
- ProConnect Tax Discussions
- :
- Where do you enter a client's IP PIN in Proconnect?
Where do you enter a client's IP PIN in Proconnect?
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
cwtaxandnotary
Level 1
04-18-2022
07:49 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
One of my client's tax return keeps getting rejected. They applied for a IP PIN per the instructions however that has not resolved the issue. Where is it supposed to go on the tax return? Just checking to make sure I didn't do something incorrect.
Labels
4 Comments 4
itonewbie
Level 15
04-18-2022
08:00 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Did you enter the IP PIN on Client Information under Taxpayer/Spouse Authentication?
---------------------------------------------------------------------------------
Still an AllStar
Still an AllStar
cwtaxandnotary
Level 1
04-18-2022
09:29 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Yes. I entered the IP PIN in the IRS Theft Protection PIN field.
cwtaxandnotary
Level 1
04-18-2022
10:40 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Details for your rejected filing.
Error message: The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) provided on the return is not valid. Please visit www.irs.gov/getanippin for further information and resubmit your return with the correct number.
Solution: The Identity Protection Personal Identification Number (IPPIN) must match the IRS e-File database. Double check your entry and resubmit your return with the correct number. This entry is in Federal Taxes tab| Other Tax Situations| Other Return Info | Identity Protection Pin For further information visit www.irs.gov/get-an-ippin. For assistance about the IPPIN you should contact IRS at 1-800-908-4490 or visit a Taxpayer Assistance Center.
Code: IND-996
