What do I do if the IRS shows they have not received my 2020 tax return?

[Plmartin]

I filed an extension for 2020 tax return and mailed in paper return on October 24,2021.  I have not received my refund and the IRS shows they have not received it.  What should I do?  I have tried calling and can not talk to an individual.

[sjrcpa]

Ignore the letter and wait.

IRS made this announcement the other day. They have a huge backlog of paper returns to process.

[George4Tacks]

Get an IRS user name and password to access your account online. https://www.irs.gov/payments/your-online-account

[qbteachmt]

You can confirm the efiling status in ProConnect, read this article:

https://proconnect.intuit.com/community/electronic-filing/help/electronic-filing-status-descriptions...

If this is not the program you are using...

You seem to be lost on the internet.

You’ve come to a Peer User community for Intuit Income Tax Preparation products supporting tax preparation professionals using ProSeries, Proconnect and Lacerte Tax Preparation programs, and you may be looking for support as an individual taxpayer using TurboTax. Please visit the TurboTax Help site for support.

Your sign in user info here is the same one you can use over at the TurboTax forum.

Thanks.