What are the instructions to get access to our DocuSign E-signature account?

[George4Tacks]

https://proconnect.intuit.com/support/en-us/help-article/manage-integrations/using-esignature-procon...

https://proconnect.intuit.com/support/en-us/help-article/other-articles/taxpayers-guide-esignature/L...

https://proconnect.intuit.com/support/en-us/help-search?filter=location&filter=ProConnect%20Tax%20On...

[cakeen]

I will try to get a hold of DocuSign, but I am wondering how to initally get log in credentials to this DocuSign account.  We can send out e-signature requests just fine but to go back and view them WITHIN Docusign we need log in usernames and passwords.

Thanks for trying to help me though!

[PBT_22]

I had this same question for a while and can't seem to find an answer. I'm wondering if maybe by now you've come across the solution/answer to this?

[cakeen]

It's hard to remember back now, but I remember it taking a lot of phone calls to DocuSIgn.  Eventually I got log-in credentials to DocuSign that I can now access.  Mine seemed to be particularly difficult since I have access to 3 different DocuSign sponsors.  Now when I log in I have to choose which DocuSign account to look in.  My ProConnect DocuSign is marked with an "N/A," after it.  Hope that helps!

[PBT_22]

Thank you for the reply, I actually was finally able to figure this out. I did have a little bit of difficulty trying to get DocuSign to stop trying to sign in or change setting on my personal account, but once I was able to log into my account for PC I was able to change some settings that were bothering me for the longest time.