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    • Created with Sketch. Intuit Biz e-filing closure on December 21 at 6:00PM PST. View more ProConnect Hot Topics here.
    Created with Sketch. Intuit Biz e-filing closure on December 21 at 6:00PM PST. View more ProConnect Hot Topics here.
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    Unable to purchase credits for 2020

    KORUS Tax Accounting Consulting
    Level 1
    ‎07-04-2021 11:32 PM

    Hi.

    I am currently unable to purchase credits of proconnect tax online for 2020.

    Please advise me to solve this problem.

    Thank you in advance.

    Korusta

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    4 Comments 4
    George4Tacks
    Level 15
    ‎07-05-2021 09:00 AM

    https://proconnect.intuit.com/community/taxation/help/how-to-contact-proconnect-tax-online-for-help/...

    They are closed today, the day after July 4.


    Answers are easy. Questions are hard!
    KORUS Tax Accounting Consulting
    Level 1
    ‎07-13-2021 10:42 PM

    I've NOT purchased the credit.

    0 Cheers
    George4Tacks
    Level 15
    ‎07-14-2021 10:05 AM

    @IntuitBettyJo Could you PLEASE find someone to take this poor soul's money?????


    Answers are easy. Questions are hard!
    IntuitBettyJo
    Community Manager
    Community Manager
    ‎07-14-2021 02:03 PM

    @KORUS Tax Accounting Consulting Hi there, we made a small change on our end if you want to try again.  Let me know if that worked for you, if not, please let me know as there may be an additional item we can update. 

    -Betty Jo 

    PS. Thanks for the mention @George4Tacks 

    0 Cheers




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