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refund for proconnect
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davidwerdann
Level 1
07-08-2023
06:38 AM
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Early January i bought proconnect by mistake. Filled all the paperwork and nothing. Even someone who worked here reached out to help. Its been way over 1 yr and i need my refund asap. Alas, I can not find my case number, but it shouldnt take 18 months as i need the money for medical services. Please help, i cant believe it has gone on this long. TY
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davidwerdann
Level 1
07-08-2023
08:23 AM
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Little help please? I cant wait for them to mail a check in 2 weeks like they have always told me. Thank you so much guys.
George4Tacks
Level 15
07-08-2023
09:26 AM
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Contact Support EITHER https://proconnect.intuit.com/community/proconnect-tax-news-updates/discussion/proconnect-tax-assist... OR https://proconnect.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect-...
Asking here is only sharing your story with other users. You need to make direct contact with the company.
Answers are easy. Questions are hard!
davidwerdann
Level 1
07-08-2023
11:02 AM
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Thank you very much, but I have reached out and they just say they dont see anything, Dont get me wrong, I love my proseries and will never leave. I will follow your adivice. TY
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