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why can't i create a tax return. I am admin

AmyK1962
Level 3

I am the only person using Proconnect and it won't let me create a tax return?  I also use QB and it seems like I have 2 different sign ins...if I am in QB then I can't switch over to PC because only my QB clients show up (which are not my tax clients on Proconnect)....Always used Proseries....help

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George4Tacks
Level 15

Call support and they will help you sort this out 

https://accountants.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect...


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