2018 State of California return

[Zaldim]

I had my 2019 state of California return electronically filed by a tax preparer professional who is not a tax preparer in California over two weeks ago and I haven’t received my refund. Is there an over 2 week delay in California processing state returns? Or is it a problem that my tax preparer is out of state? 

[Just-Lisa-Now-]

When you check the refund status on the FTB website, does it show its been received?

Sometimes CA refunds show up within days, other times they take a months for no particular reason. 

[IRonMaN]

Why are you trusting complete strangers for information instead of asking your trusted tax preparer?

[Zaldim]

i hear you but that’s what happens when your trusted tax preparer doesn’t reply!

It’s for the 2019 tax return and not the 2018 return. I was wondering if anyone would know if California state -unlike previous years- is delayed in processing?

[Zaldim]

When I check in where’s my refund in California State, it says “we don’t have a record of your state return in our files”. According to my tax preparer who efiled it, return was received 

[Just-Lisa-Now-]

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@Zaldim  wrote:

When I check in where’s my refund in California State, it says “we don’t have a record of your state return in our files”. According to my tax preparer who efiled it, return was received 

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If CA doesnt have a record of the filing, thats a problem.   Unfortunately nobody here can help with that. 

Your tax preparer should be able to call the FTB Preparer Hotline and speak with someone to see why the website doesnt have a record of it.

And if you tax preparer hasnt responded to you, they may have taken some time off after the 15th of April...most of us do that every year.