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PTO. E-payments fail to be processed timely.

Level 3

I noticed the taxes some of my clients owe were not withdrawn from their checking account timely.

2023 Taxes returns (Federal and States) were accepted by the end of March 2024.

These e-payments were supposed to be withdrawn from their checking bank accounts on April 15, 2024, or two / three days later.

Today is April 18, 2024, night, and these payments are still pending to be processed.

Have somebody else noticed the same problems using PTO?


0 Cheers
2 Comments 2
Level 15

Not uncommon. Not unique to ProConnect, which I do not use.

Level 15

It can take a few days to clear.  As long as everything was filed timely and the date was properly indicated you are fine.

Slava Ukraini!