ProSeries says e-file was accepted, IRS says it was never filed.It has been filed 6 days ago.Very,very strange.I file around 500 Returns per year. Others Returns are OK.

[intelcorp2000]

.I file around 500 Returns per year. There are problems with 2 Individual Tax Returns. ProSeries says e-file was accepted, IRS says it was never filed. It has been filed 6 days ago. One Return is my own, the other is my client's. Very, very strange. Others Returns are OK. Does anybody have the same issue?

BEst regards

Dimitri 

[Just-Lisa-Now- · Accepted solution]

You should have have an Inuit Postmark showing that it was sent, and the Form 9325 in the client file will have the submission ID showing that IRS got it.

[George4Tacks]

IRS takes way more than 6 days to even find the keyboard, let alone get a return into the system. 

BTW You say your product is ProConnect Tax Online and yet you refer to ProSeries saying e-file was accepted.