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Pro Connect - Tax Return menu item not showing my returns

mazzurco
Level 1

I am using Pro Connect, on the side I have two menu items one called Tax Return and the other Clients. Last year I was able to access all my working returns listed on the Tax Returns menu item, but I get an oops message, it forces me to use the Client menu item to see my clients and then into the available returns. This is a nuisances as the other option, I can see all of years return and status of each as all prior year at a glance, Is there a problem using Tax Return on on side menu?

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1 Comment 1
itonewbie
Level 15

Most problems like this can be resolved by clearing your browser's history, cookies, and cache, then restarting the browser.  If the problem persists, try using another supported browser and/or incognito mode.

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Still an AllStar