Maid payment for filing credit doesn't show up in account

[I_Mustafaa]

Maid a payment for filing business and individual returns to be filed months later the credit is missing from the account.

[George4Tacks]

Verify the payments were properly paid from the financial institutions. Contact the appropriate taxing agency to reconcile. This does not sound like a software issue. In terms of the software, you need to be sure it is properly entered into the software. 

[IRonMaN]

Good thing you answered George.  Based on the heading, I thought someone paid a housekeeper 😜

[I_Mustafaa]

Paid intuit for filing credits for tax returns.

[IRonMaN]

You need to call support for that one.