Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProConnect Tax
- :
- ProConnect Tax Discussions
- :
- just bought program and won't let me authorize myself as user
just bought program and won't let me authorize myself as user
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Wjkcontracting
Level 1
01-20-2024
07:23 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I am unable to authorize myself as a user on pro connect i check the box and it says an error occurred please try again at a different time. I am on an Android phone
Labels
1 Comment 1
itonewbie
Level 15
01-20-2024
08:33 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Aren't you already listed as the Primary User, since you are able to sign into the program?
ProConnect is online but not fully compatible with mobile devices. (Although it works for the most part from personal experience, I wouldn't use it to do anything important or what may require heavy lifting. If I must, I'd use Chrome and Firefox as the mobile browser.)
In case you have any more problems, stick to using your computers and only those that meet the specifications listed in this article: https://accountants.intuit.com/support/en-us/help-article/product-system-requirements/system-require...
Please feel free to come back if you need more help. Welcome to the mad house!
---------------------------------------------------------------------------------
Still an AllStar
Still an AllStar
