Is anyone else having trouble getting a tax return to print? I tried both Chrome & Edge. Intuit says print separate parts of the return. Not a solution!

[BeckyCPAPFS]

The print to pdf screen gives me a message Error Generating Return PDF.  If I use partial print to pdf I am able to get the whole return printed, but then I have to piece it together and that is so inefficient.  

[George4Tacks]

Have you tried clearing your cache? 

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click More tools > Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.

[BeckyCPAPFS]

Thank you for the suggestion! I tried it and I still got the print error.   

[lmclark53]

Did you ever get an answer? First return for 2023 and I can't get it to print......not happy!

[BeckyCPAPFS]

No, when I called support they told me it was my issue.  I thought it resolved itself when I got a new computer and started using Windows 11.  I did a test and it worked.  Now that I am trying to print a 2023 tax return, it doesn't work.  This is not a good start to tax season!  

[George4Tacks]

I have a problem between printing a pdf from browser. It just goes through the steps and crashes.

If I download the pdf (Which you should be doing as backup of what was filed for your client) and print outside the browser, it works fine. I am using an older Canon laser printer. I am sure I am not that unique. 

[BeckyCPAPFS]

I think I found the issue.  I use a VPN on my computer and when I turn it off and print the return I don't have any trouble.