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- Is anyone else having problems with Intuit Link in ProSeries? My clients accept request and then it states that email not recognized??
Is anyone else having problems with Intuit Link in ProSeries? My clients accept request and then it states that email not recognized??
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msheck88
Level 2
01-31-2023
09:10 AM
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3 Comments 3
MikeHill
Level 1
02-20-2023
05:50 PM
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MSheck88,
Did you ever get this resolved? I'm having the same problem.
msheck88
Level 2
02-21-2023
09:17 AM
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It turns out that that particular client had their own Intuit account under a different email therefore I had to send the link to that existing account email for her to receive it. Hope that helps!
MikeHill
Level 1
02-21-2023
09:41 AM
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Thanks, I did get it resolved and it was a similar situation.
