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- I'm getting this efile error message "Each Student SSN that has a value on Form 8863, Line 21 must not be the same as that in another Form 8863 for the same tax year"
I'm getting this efile error message "Each Student SSN that has a value on Form 8863, Line 21 must not be the same as that in another Form 8863 for the same tax year"
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cobuzio
Level 2
04-14-2022
09:49 AM
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but there is no other Form 8863 in the return. The SSN listed on Form 8863 is correct. Any ideas on how to clear this?
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1 Comment 1
IntuitRebecca
Moderator
04-14-2022
03:55 PM
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Hi there,
This rejection happens when the IRS has already received a different tax return claiming an education credit for this SSN. If you (& your client) believe this was in error and that no one else qualified to claim the credit on their behalf, the return will unfortunately have to be paper filed. The IRS will then go through a review process to determine which taxpayer is entitled to the credit.
If after speaking with your client, you learn the credit was rightfully claimed by someone else (usually a parent or family member who provides support), you can remove the credit entries and e-file the return.
- Rebecca
