There's no need to keep starting new topics for the same issue. If someone knows, they will try to help. I will flag your original topic to be deleted. This is not Customer Support or Tech Support. This is Peer Users, volunteering to help. People are all a bit busy, and this might not be a common issue that everyone knows and can help with.
I am having the same issues (in Lacerte though).
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.