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Electronic filing failure CODE: F8962-070

KPW
Level 2

Am trying to efile a 2023 return that fails at IRS and says I need an explanation for no 8962.  The taxpayer had ACA insurance last in 2022 but did not have it in 2023 and they say there is no 1095-A.  So, I did not enter a 1095-A but the failure code indicates that they should receive a 1095-A.  I created a PDF and uploaded it but the diagnostic did not go away so I said to ignore and tried to re efile it.  It failed again.

I am stuck and may have to file manually. ???

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