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In anticipation of the upcoming Exempt Org and Texas Franchise deadlines (5/15), we've compiled a list of the most common questions here.
In anticipation of the upcoming Exempt Org and Texas Franchise deadlines (5/15), we've compiled a list of the most common questions here.
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- E-file transmission failure
E-file transmission failure
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Rox
Level 3
09-06-2020
08:37 AM
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I have two multi-state returns ready to e-file. One is a business return, the other an individual return. I got an error message more than once on each of these returns that there was an unexpected error in transmitting to the Intuit servers. When I attempted my last transmission, the individual return listed none of the expected returns on the ready to e-file screen. I have refreshed, checked all suggested issues like size of attachment and selections in profile match selections to e-file. I have logged out and returned to try again. This client has filed up to 20 states a year. Unlike Intuit, I am working this weekend. Now I will have to wait until Tuesday to phone or chat in. I hope it doesn't take an hour to get resolution or the realization that it has to be checked by the "back end". If ProConnect cannot handle this type of client, I will need to make a change and am open to suggestions.
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George4Tacks
Level 15
09-06-2020
10:09 AM
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All good practitioners sign up for IRS Quick Alerts. If you had signed up you might have seen that IRS is shutdown this weekend https://www.irs.gov/e-file-providers/quickalerts-library
ProConnect has no control over this issue, but you keeping alert and informed does. https://www.marketingexpress.irs.gov/systems-status/system-status-mef/modernized-efile-mef-operation...
Here's wishing you many Happy Returns
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