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E-file Transmission Failure A return with same SSN or EIN has previously been submitted

MikeBoyer
Level 1

First year using ProConnect.

Efiled a dependent of parents (19 year years old college student) about a week ago.  Went to efile the parents with the dependent listed on the return and getting the error listed in the question. Made sure when I efiled the dependent I listed them as "claimed as a dependent" in the drop down menu. 

Chatted and ProConnect said I would have to paper file the parents because Intuit requires that if the dependent SS# has been efiled earlier.

Is the paper copy the only option or is there a work around?  Any "best practices" to avoid this again in the future.

0 Cheers