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E-File MFJ With spouse that has an active ITIN number

Level 2

I am trying to e-file MFJ with SSN and Spouse that has a valid ITIN but Proseries is giving me an error saying

" Spouse SSN is not in a valid range for Electronic Filing. The social security number(SSN) or individual taxpayer identification number(ITIN) must be in a valid range and all digits must be numeric."

the taxpayer is using the same ITIN number ever year,

please advise

thank you

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1 Comment 1
Level 15
Level 15
Delete the entire number and any blank spaces in the box and re-enter it from scratch.