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E-file confirmation number generated by PTO

We prepared and e-filed 2018 f1040 via PTO. Now the IRS sent Notice CP80 claiming that TP had substantial credit for 2018 tax year but had not received 2018 return.

We have e-file confirmation ID number from PTO indicating the e-file was accepted.

Would the IRS accept this e-file confirmation ID number generated by PTO?

Can TP send this number to the IRS as an evidence that 2018 was e-filed and was successfully accepted?

Thanks for your comment and advice.

0 Cheers