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Downloading returns from Proconnect Tax randomly bookmarks in Adobe

Elderflower
Level 1

I have a paid subscription for Adobe Pro.  Seemingly at random, returns taken off Proconnect and viewed on Adobe have the most convenient, wonderful bookmarks cataloging the entire return.  It's amazing, and then I will download another return from the same program, and as far as i can tell, the same way, and.. No Bookmarks.  I have been going crazy trying to figure out what is causing this.  Are bookmarks automatically embedded in proconnect and am i doing something to strip them or is Adobe auto adding the bookmarks just sometimes.  

I would really love to just know that someone else has experienced this because I have yet to find an explanation online.   Thanks,  

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2 Comments 2
George4Tacks
Level 15

I have a GUESS that is has to do with your default pdf printer. Your paid subscription gives the bookmarks. 

https://accountants.intuit.com/community/proconnect-tax-idea-exchange/generate-bookmarks-in-pdf-file... seems to not yet be implemented for the program to do it. 


Answers are easy. Questions are hard!
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Quack_Shot
Level 4
Level 4

Nah, they're apart of ProConnect now. I use bookmarks all of the time. I'm guessing the OP is sometimes Printing to a PDF, instead of Downloading the PDF. Printing to a PDF won't contain bookmarks. 

“The only true wisdom is in knowing you know nothing” -Socrates