Did they raise the prices dramatically for 2019 returns? I remember paying about $40 for a regularly priced return last year. Now I'm getting an ad for $58 on sale.

[itonewbie · Accepted solution]

Intuit has decided to increase the price of PTO drastically this year.  Many existing users have complained.

However, existing users are being given a discretionary discount, so your current year volume could impact your pricing for tax year 2019.  Login to PTO and you will find your individualized pricing under Purchase.  You should take note of the following, which are critical -

• This discretionary discount will expire on July 31;
• Unlike previous years, the discounted rates will be locked in for the entire season but you must commit to buying at least 10 returns now (this counts separately for 1040 and business returns).  Users can now avoid buying too many returns upfront and have the flexibility to buy additional returns in the future at the same rate.

In case the discretionary discount is not what you expected but you anticipate that your volume might increase next year, you should call Intuit Sales to negotiate for a better rate.

If your rate is $58, that's higher than the early-bird discounts offered to new users.  I believe you will still be able to apply the discount code "1103057" to make the purchase so that your rates will match at least those available to new users.  Note that this discount also expires on July 31 and you must purchase at least 10 1040 or business returns to lock in the rates for the entire season.

[mikebergquist]

Thank you for your very helpful answer.  I tried to apply the promo but there is a button that says "where is my promo?" and when clicked responds that personalized pricing means I never need a promo.  Sadly will be leaving PTO I guess.

[itonewbie]

YAVW, @mikebergquist!

[jknox-info]

They're price is way too high. I can't justify using them anymore. Drake next year 1000%.