Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Changing an em ail address for Link

Boog
Level 1

I am trying to change the email address for an individual client and resend the link to a different address. Client is an accountant and has various Intuit accounts so she cannot access the link through her usual email that is connected to her other email. I changed her email in her overall profile and the one for this year's client info on the tax return but if I try to resend link, resend invite- it jsut shows her old email- the one that the original link was sent to

0 Cheers
2 Comments 2
walkertax
Level 1

I am having the same issue - so frustrating.  It's pulling it from somewhere but I can't figure out where.

 

0 Cheers
Intuit_Ruben
Moderator
Moderator

Have you or your client reached out to support already?

0 Cheers