Answered: Can you issue us a refund?

cindy5 · ‎12-07-2019

Can you issue a refund for $54.95? I purchased 1 business filing and didn't realize I have to have an EFIN to actually submit the return. We are a small non-profit and are trying to submit our own returns. Our customer number is , Kenya. Please let me know if you can issue a refund?

abctax55 · ‎12-07-2019

Only customer support can do that.

This is a "user of the software" peer-to-peer forum, so we don't have that power.

HumanKind... Be Both

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IntuitAustin · ‎12-07-2019

I edited this to remove the personal details from the post

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abctax55 · ‎12-07-2019

Only customer support can do that.

This is a "user of the software" peer-to-peer forum, so we don't have that power.

HumanKind... Be Both

abctax55 · ‎12-07-2019

@Ashley at Intuit (aka Henry Jr) Can you help this person out?
(I know I should tag someone else...but I can't remember who the PTO person is 🙂

HumanKind... Be Both

cindy5 · ‎12-07-2019

Thank you I did send an email...hopefully I will hear back.

IntuitAustin · ‎12-07-2019

That's me! @abctax55

I will send you an e-mail offline @cindy
You can also tag @Intuit Katie

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Can you issue us a refund?

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