Is anyone using a Bank Account Verification for your client to verify that the bank account information being used for direct deposit / withdrawal is accurate? We are new to Proconnect and our previous software would produce a Bank Account Verification form that the client would sign acknowledging the account was correct.
I used Pro Series. I just included a note in the cover letter to request confirmation from all clients.
New clients had to verify in writing when they joined us and when the return was completed.
My organizer questionnaire asks for positive confirmation that the bank account hasn't changed. The body of the organizer has an area asking if the bank account is the same, and requesting details if it has.
ALL clients must complete the questionnaire and engagement letter (I let a few slide on the completed organizer...not many).
The tax return cover letter tells the client to verify the bank account info.
If the client misses THREE prompts - it's their problem.
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.