As a proAdvisor, how do I get my PPR discount of 15% when I process a tax return for another state?

[itonewbie · Accepted solution]

As a ProAdvisor, you are entitled to 10 free returns (5 individual + 5 business).  You may also purchase additional returns at a discount, the rate of which is dependent on your ProAdvisor tier).  You may access these benefits under https://c38.qbo.intuit.com/app/proadvisor.

To redeem free returns, click on the "Get returns" button.  To purchase returns, click on the "Redeem discount" button.

The cost of each return is inclusive of both e-filing as well as state returns.  If you have already purchased credit to prepare a federal return, you will not need to pay extra for one or more state return(s) you may also prepare for that particular client.

[walkermiller]

My license is POWER TAX LITE; I am entitled to a 15% discount on my PPR useage according to my PRO ADVISOR status. I am being charged full price when I do a state that is not my 4 types that are part of my license. PLEASE ADISE... WALKER MILLER CPA 404.760.9006

[walkermiller]

My firm # xxxxxxxxx

[itonewbie]

Ah, you're apparently using ProSeries instead of ProConnect Tax Online as the product tag of your question suggests.

The free returns and discounts are specific to PTO.  I don't believe they apply to PS.

In any case, we're just users like you.  For account-related questions, you'll need to contact Support directly.  You should also remove your contact details on this public forum if you value your privacy.