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    All of my returns show "US" in the "name of foreign country" address field. Is there a way to remove this?

    Fenway-cpa
    Level 3
     
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    1 Best Answer

    Accepted Solutions
    CharlieEmployee
    Employee
    Employee

    You have to check the box for Foreign address in the client information section that way it makes it so that the input for country is no longer grayed out. Then you have to put the country selection back to select and then uncheck the box for Foreign address

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    28 Comments 28
    itonewbie
    Level 15
    Which input screen are you referring to?  In PTO, there is not a field called "name of foreign country" as far as I am aware, even on the forms related to international returns.  The way PTO is configured, you would need to first check the box for "Foreign Address" before you are given the option to select a foreign country from the dropdown box for "Country".

    Could you clarify?
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    Still an AllStar
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    Fenway-cpa
    Level 3
    I'm sorry...On the 1040 Form itself, address shows, as usual, but the last line where it is labeled "Foreign Country Name " shows as "US".  All clients addresses show that way on forms and letters.
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    George4Tacks
    Level 15
    When you look at the 1040 - Click on the US and see what input it takes you to. I can not get a return to do this. Even when I check Foreign Address, US does not seem to be a choice.

    Answers are easy. Questions are hard!
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    itonewbie
    Level 15
    @lpacitto.cpa Can you upload a screenshot of the page and line item you are referring to?
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    Still an AllStar
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    Fenway-cpa
    Level 3
    When I look at 1040 the line with the foreign address is not blue (you can't drill down).  I'm going to have to call support...It's not hurting anything, just looks weird.
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    adam
    Level 1
    Did you ever find a solution to this? I have noticed it showing up on returns I have newly created this season, and not on ones that have carried over from last.
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    Fenway-cpa
    Level 3
    No, I have not called support yet.  Will keep let you know when I do!
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    CharlieEmployee
    Employee
    Employee
    You have to check the box for Foreign address in the client information section that way it makes it so that the input for country is no longer grayed out. Then you have to put the country selection back to select and then uncheck the box for Foreign address
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    Fenway-cpa
    Level 3
    Thank you!!
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    adam
    Level 1
    Worked! Thanks.
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    support
    Level 1
    Thanks for providing a great answer. We had the same problem and it worked.
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    djszpf
    Level 1
    Thanks so much!  It worked for me!
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    Fenway-cpa
    Level 3
    I am having same problem this year, but it is my client letters that show US in last address line.  The above solution from last year is not working.  Is anyone else having this problem????
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    CharlieEmployee
    Employee
    Employee

    You have to check the box for Foreign address in the client information section that way it makes it so that the input for country is no longer grayed out. Then you have to put the country selection back to select and then uncheck the box for Foreign address

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    George4Tacks
    Level 15

    Click the box for Foreign Address


    Answers are easy. Questions are hard!
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    poolcleaner
    Level 9
    Amazing that you got two Not Helpfuls for the correct answer!
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    George4Tacks
    Level 15
    I need a raise!

    Answers are easy. Questions are hard!
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    itonewbie
    Level 15
    We love unhelpful votes, don't we?  We just don't understand why, especially when the answer is correct.
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    Still an AllStar
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    poolcleaner
    Level 9
    And then there were three.
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    itonewbie
    Level 15
    What do you do when the world sends you lemons? You make lemonade with them.
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    Still an AllStar
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    poolcleaner
    Level 9
    I have a rotten cold and am off to bed with lemonade with honey in it right now!!
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    abctax55
    Level 15
    Put some brandy in there too, Jane.   It helps, or at least makes you not care.
    Feel better soon.
    HumanKind... Be Both
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    adam
    Level 1
    "Click the box for Foreign Address" is the equivalent of "Open the Client's tax return". Both are starting points, and also not very helpful for this issue. I suspect 3, will become 4, maybe 5......as this tax season continues on.
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    CharlieEmployee
    Employee
    Employee
    You have to check the box for Foreign address in the client information section that way it makes it so that the input for country is no longer grayed out. Then you have to put the country selection back to select and then uncheck the box for Foreign address
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    sjrcpa
    Level 15
    That's a piss poor design/programming feature.

    The more I know the more I don’t know.
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    George4Tacks
    Level 15
    @sjrcpa - I THINK this only happens if you click Foreign Address when you first start. I have never encountered this, so that is why I got an UNHELPFUL for my answer. I am quite confident it is a PEBCAK issue.

    Answers are easy. Questions are hard!
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    itonewbie
    Level 15
    @George4Tacks Agree. Never had a problem with this.
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    Still an AllStar
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    sjrcpa
    Level 15
    Thanks

    The more I know the more I don’t know.
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