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Viewing past alerts that have already been read

Drphibes
Level 7

I want to go and look for a past alert as I think it may be applicable to a situation.  Client has a ME return that had direct payment of tax due but did not take place despite all info correct.  I remember some notification about something to do with that.  However, when I go to look at alerts, I do not see any past alerts I have read.  Looked for some kind of button to show them but can't find it.  Went to the Intuit website directly with the same results.  What am I missing?  Thanks in advance!

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