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    Why does the Client Log show a Detail Change after Lock Return?

    Wazza
    Level 2

    The Client Log shows a Detail Change (Code Added) days after the client was locked.

    I searched the forum for fields that may be updated post lock, to no avail. I also asked the user for their input, but they have no recollection of making any changes - which actually makes sense to me because this is not a "user 2" client.
    Untitled.jpg

    I've edited the image but this is the gist.

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    1 Best Answer

    Accepted Solutions
    George4Tacks
    Level 15

    I guess I misspoke about unlock. It appears yours does show activity on 6/14 of lock/unlock/detail change/lock.

    You are then stating that the return of 6/14 has subsequently changed after that date? You have a pdf of the return on 6/14 and what shows now is not that? 


    Answers are easy. Questions are hard!

    View solution in original post

    3 Comments 3
    George4Tacks
    Level 15

    The log does not show lock or unlock. Unlock - change data - lock. 

    A user did this. 


    Answers are easy. Questions are hard!
    Wazza
    Level 2

    😕 
    It seems to here, though.

    Untitled.jpg

    Is my whole life a lie?

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    George4Tacks
    Level 15

    I guess I misspoke about unlock. It appears yours does show activity on 6/14 of lock/unlock/detail change/lock.

    You are then stating that the return of 6/14 has subsequently changed after that date? You have a pdf of the return on 6/14 and what shows now is not that? 


    Answers are easy. Questions are hard!