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Where did the help FAQs go to?

ddblack
Level 3

Sorry if this is obvious but I'm having trouble finding many of the help pages.  The links go to a page saying that the help pages have moved to another link, which doesn't go anywhere.  I'm trying to find the discussion about entering eliminations for a consolidated corporate return but can't get it anywhere even searching on that title.  Any ideas?

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11 Comments 11
George4Tacks
Level 15

Destruction of many of the links seems to have been part of a devious plan when they released this new forum. Intuit is relying on users finding these errors and reporting them to @IntuitBettyJo or other Lacerte overseers to correct. 

Post your question here and maybe someone can help you find the new and improved link that actually works. You can also copy and post the link and maybe there is a fix.

Thank you for visiting the forum.

 


Answers are easy. Questions are hard!
ddblack
Level 3

Thanks George,

 

Here are some of the links that I'm trying to find that go nowhere:

Corporate Consolidated Eliminations Frequently Asked Questions

IRonMaN
Level 15

@George4Tacks  - will this be routed to the FAQ team?


Slava Ukraini!
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George4Tacks
Level 15

You need to ask @IntuitAustin or @IntuitBettyJo 


Answers are easy. Questions are hard!
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mgdtax
Level 3

George, 

 

I am trying to find this article without a working link: 

https://accountants-community.intuit.com/articles/1611042

 

It's titled 'how to pay CA 568 LLC fee electronically in the individual module'.

It seems that this functionality is absent from the 2019 returns, but was available in 2018.

Thank you

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mgdtax
Level 3

Never mind, I found the payment info has moved to Screen 54.013!

ddblack
Level 3

@IntuitBettyJo @IntuitAustin 

Here is what I posted earlier; not sure if the subject is the correct way to tag this for you all.  Any help greatly appreciated.  

Here are some of the links that I'm trying to find that go nowhere:

Corporate Consolidated Eliminations Frequently Asked Questions

 

IntuitBettyJo
Community Manager
Community Manager

Hi there,

 

Thank you for bringing this to our attention. I have submitted all of the articles listed above to our content team and will update you accordingly.

 

Cheers!

Betty Jo 

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ddblack
Level 3

@IntuitBettyJo @IntuitAustin 

 

Still no progress on the links to those articles.  I'll have to call customer service to get the answers to my questions so I can finish this consolidation.  

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George4Tacks
Level 15

Maybe @IntuitBettyJo can get someone at Lacerte that specializes in this to reach out to you, since you have been so helpful here.

 


Answers are easy. Questions are hard!
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jerry
Level 7

Well, let's see. the following FAQ links are broken on screen 20.1:

 

https://accountants-community.intuit.com/articles/1646950&src=lscosi?ptolink=https://accountants-com...

https://proconnect.intuit.com/community/lacerte-tax/discussion/03/302 (Partner info, Line 11, Line 18 all point to this useless page)

https://accountants-community.intuit.com/articles/1759260?src=lscosi?ptolink=https://proconnect.intu...

 

One would think that an intern could test each link in not more than a day or two.  I guess it's cheaper to have us do it.

 

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