Was the organizer update pushed out on 1/7 as planned?

[Mize]

Our firms IT does not show an update from yesterday resolving the organizer formatting issue.  Did it actually happen?  I have been on hold with support for almost two hours, so I have not had a confirmation from Lacerte themselves one way or another.

[abctax55]

Yes... and it fixed "most" issues (at least for me).

You should be on version 41.0107 (as of late yesterday... I haven't check for any updates today)

[IRonMaN]

But didn't you have to go back and redo things to get them to work?

[abctax55]

Jeff, "I" didn't.  Some folks, evidently yes.  And my colleague is having printing issues that are supposedly due to "HP Printer drivers aren't happy" with Lacerte organizers.

[JWJ057]

Do the prior year numbers show up on your tax organizer?

[sjrcpa]

It looks like mine are OK too.

[nbeck]

When I printed the organizer to our HP printer the lines around/borders on the organizer input pages and the questionnaire were "sloppy".  When we printed to our copier they look fine.

[nbeck]

The prior numbers are showing up on our organizers.  Be sure you have checked the box to print prior numbers...speaking from experience!

[User FIDO 61]

↓ Lots of Organizer bits in the "Community" ↓

Organizer Issues - Intuit Accountants Community

↓ And in "Lacerte Tax News and Updates" ↓

Solved: Organizer issues under investigation - Intuit Accountants Community

[George4Tacks]

Unfortunately these NEWS and UPDATES are not current with new issues that the updates create. I am only printing to pdf to test and this update broke my pdf printer. There are several other posts about difficulties, even after the "fix" was installed.

[abctax55]

@nbeck 

A known issue; my colleague has the same problem.  Lacerte is "working on it" with her.  If/when there's a solution, I'll post it.

Their first suggestion was to update HP drivers.  

[abctax55]

Per my colleague, her Organizer printing issues were resolved by having her IT support download/update the drivers for the HP printer.  

Those of you still experiencing problems might want to give that a try.....